Effective Date: 22 September 2026
Towels World
112/A, 4th Cross, Sakthi Nagar, Thindal, Erode – 638012
GSTIN: 33AHWPR7128M1ZH
Email: he***@*********ld.in
WhatsApp: +91 63812 04141
This Shipping & Delivery Policy explains how Towels World processes and delivers orders within India.
- Delivery Area
Towels World currently delivers to serviceable addresses within India. International shipping is not currently available. - Order Processing
Orders are generally processed within 1–2 working days after successful order confirmation and payment. - Estimated Delivery Time
After dispatch, delivery is generally expected within 3–7 working days. Actual delivery time may vary by destination, courier network, public holidays, weather, remote-area serviceability and other circumstances beyond our control. - Shipping Charges
Orders of ₹1,000 or more qualify for free shipping. For orders below ₹1,000, applicable shipping charges are calculated and displayed at checkout. - Courier Partners
Towels World may use multiple courier and logistics partners depending on destination, serviceability, availability and operational requirements. The assigned courier may vary from one order to another. - Tracking
Where tracking is available, tracking details will be shared with the customer through the contact information provided with the order. Delivery updates may also be provided by the courier partner. - Delivery Attempts and Incorrect Addresses
Customers are responsible for providing a complete and accurate delivery address and reachable contact number. Additional delivery attempts or charges resulting from an incorrect/incomplete address, customer unavailability or refusal may affect delivery timelines and may be recoverable where permitted. - Delays
Estimated delivery dates are not guaranteed dates. Delays caused by courier disruptions, weather, natural events, strikes, public authorities, technical issues or other events beyond reasonable control may occur. - Damaged Package on Delivery
If a package appears visibly damaged at the time of delivery, customers are encouraged to document the condition and contact Towels World promptly. This does not replace the requirements of the Returns, Refunds & Exchange Policy. - Contact
For shipping assistance, contact he***@*********ld.in or WhatsApp +91 63812 04141.